New Skinny Mixes, LLC

Skinnyccino Guarantee Terms & Conditions

Last Updated: April 14, 2025

 

New Skinny Mixes, LLC (“JSM” or “our”) guarantees customer satisfaction with our Caramel and Vanilla Skinnyccino™ products purchased between April 15^th, 2025 and June 30^th, 2025. If for any reason, within 30 days of your first purchase(s) of one (1) bottle of our Caramel or Vanilla Skinnyccino™ products, you aren’t 100% satisfied, email your order confirmation number and the additional information requested in the “Eligibility” section below to customerservice@skinnymixes.com for a refund of up to $3.59 USD of the purchase price OR complete the refund request form here for a refund of up to $3.59 USD of the purchase price. Original shipping costs are non-refundable.

This one-time guarantee applies only to your first purchased bottle of JSM’s Caramel Skinnyccino™ and Vanilla Skinnyccino™ products and only if purchased between April 15^th, 2025 and June 30^th, 2025. All other JSM products are excluded from this guarantee, including without limitation, Caramel and Vanilla Skinnyccino™ 12-packs. Limit one refund per Skinnyccino™ flavor (Caramel or Vanilla); multiple requests for the same Skinnyccino™ product will not be acknowledged.

The conditions set forth below in the “Eligibility” and “Additional Terms” sections apply. This guarantee is sponsored by JSM only and is in no way sponsored, endorsed or administered by, or associated with Facebook, Instagram, TikTok, or any other social media platforms. All communications with respect to this guarantee should be directed to JSM at customerservice@skinnymixes.com.

Eligibility

Only legal residents of the United States who are eighteen (18) years of age or older and legally capable of agreeing to these Terms and entering into a legally binding agreement are eligible to receive a refund under this guarantee. The following persons are not eligible to receive a refund under this guarantee: employees, agents or representatives of JSM or the subsidiaries and affiliates of JSM (collectively, the “Excluded Individuals”); immediate family members (parent, child, sibling and spouses of each) of the Excluded Individuals; and any other persons with whom the Excluded Individuals reside. No requests from clubs, groups or organizations will be accepted.

To receive a refund of your purchase price, you must comply with the following:

1.     To receive a refund, you must be the original purchaser of a minimum of one (1) bottle of JSM’s Caramel Skinnyccino™ or Vanilla Skinnyccino™ product from JSM’s website (www.skinnymixes.com) between April 15^th, 2025 and June 30^th, 2025 (gifted products are not eligible for a refund);

2.     Your refund request must (i) include your Skinnyccino™ order confirmation number, along with your name, email address, United States mailing address, and the reason for your refund request; and (ii) identify the product for which you are requesting a refund.

3.     You must submit your refund request within 30 days of purchase to customerservice@skinnymixes.com or by filling out the form at this link. If you contact JSM in any other way (such as via a different email address, for example) to request a refund, you are not entitled to a refund under this guarantee.

 

Additional Terms

1.     Limit one refund per eligible customer for each Skinnyccino™ flavor (Vanilla or Caramel).

2.     Eligible customers will receive a refund of up to $3.59 USD of the purchase price to the original payment method associated with the order confirmation number supplied to JSM with the reimbursement request. The reimbursement method is at the sole discretion of JSM.

3.     This guarantee is void where prohibited, taxed or otherwise restricted. Reproduction, purchase, sale or trade of any offer requirement (including, without limitation via online discount sites) is prohibited. Not combinable with other offers.

4.     Please allow 7-10 business days for JSM to process your refund request. All decisions related to your eligibility for the refund are made in JSM’s sole discretion. Failure to comply with the above procedures or criterion may result in a denial of the refund, in JSM’s sole and absolute discretion.